About

The Head Man For Our Plumbers Mount Pleasant TN

Jeff, the owner of the company, started doing plumbing 12 years ago as a side job. He spent time learning the trade and realized that he enjoyed helping people get their plumbing issues resolved.  He worked for a couple of big-box companies and after becoming a trainer at a big box national company, he decided to go on his own and start his own business.  He wanted to be able to talk to the customers, listen to their concerns, examine the issues, and then come up with a plan to get their plumbing issues resolved without breaking their bank account.  So with a lot of research and seeking counsel, he decided to go into business in March 2020.  Jeff has been married for 19 years to his wife Misty (which helps in the business as well); they have two daughters and two boy fur children!  Jeff believes education is a top key with our plumbers Mount Pleasant TN! Customers want their plumbing issues taken care the right way the first time without breaking the bank. 

Our Core Values

Diligent work and willingness to get our hands dirty:

We believe our plumbers Mount Pleasant TN should have this mindset. It lays a firm foundation to build a relationship with our customers as well as ensuring that the work we do is durable, functional and practical. By basing our training on the skills of using a shovel we are able to have a group of employees that have patience, resourcefulness and endurance. When the situation doesn’t go as well as it was expected or if the conditions are difficult we will have the fortitude to stay at a task until the work is completed.

Stewarding our results as well:  

We believe that if our plumbers Mount Pleasant TN use our resources well we can help our employees, our customers as well as our community near and far to achieve their goals in R & A Plumbing. We ensure that our employees, as well as our goals, align with the direction we are heading. By doing this we are able to operate more efficiently and effectively which in turn lowers our cost of operation. This directly affects our pricing, our salaries, and our giving. When we are able to give back to the community more generously it promotes conditions that will ultimately benefit us because there will be a more healthy population who are better equipped to handle daily obstacles that come their way. This expands our base of employees as well as our base of customers. We can achieve positive growth within our company as well as in our community.

Our integrity:  

We believe that competition is important for the continued growth of our plumbers Mount Pleasant TN, as well as society as a whole in the plumbing industry. That being said, the win at all cost mindset left unchecked by a lack of conscience will in the end only lead to an unsustainable course for achievement. We don’t want to crush the competition. A great competitor today could be a great partner tomorrow. This will extend into the quality of the work that we do. When we come to your house and assess and work that needs to be done we will not make our recommendations based on any financial goals of our own. We will work as your advocate and we will explain things anyway that you can understand so that you can choose the option that best suits your circumstances. We Believe that accountability is the best way to ensure that you are getting your needs met. Our service technicians will be responsible for the work they do and especially the way that they do it. In turn, the management will be held accountable for providing the resources to our technicians that they need to provide the best service for you.

Our experience:

With over 12 years in the servicing as plumbers Mount Pleasant TN, we legitimately do have great hands-on experience with service and remodeling. We have the expertise to handle just about any plumbing related issue that comes our way. We use this as an opportunity to train the next generation of plumbers which allows us to be available to serve you well into the future. The benefits of the length, as well as the diversity of our experience, enhance our ability to not only know the potential pitfalls but the more efficient and durable methods to complete necessary tasks that will best resolve the problem at hand. Being able to pull from this knowledge and experience when we do encounter an issue that we never have before we are able to translate that into a method will get us beyond the problem at hand. Included are resources and our experience is the relationships that we have built with the local leaders of the industry these relationships allow us to have access to services or material that may not otherwise be available.

Professionalism: 

When our R & A plumbers Mount Pleasant TN show up at your door there will be no doubt that we are. We have professionally lettered and equipped trucks as well as company uniforms. So you know exactly it was ringing your doorbell or entering your building. You can count that while we are on the job site our Behavior will reflect our core beliefs. When we leave or are finished with our job it will be better or cleaner and how we found it. We strive for a positive customer experience every day, every time. By promoting a culture of professionalism we have a method to handle unfortunate circumstances in a manner that will lead to a more effective solution. This core value will not only give you the peace of mind to know that you are going to be taken care of it also gives our service technicians the assurance they will have someone to back them up when they run into situations that they may not be able to successfully overcome by themselves. These situations will always be there as professionals they need to be able to recognize when there are conditions that are beyond our ability to deal with. By having a culture of professionalism they will know that their fellow employees will be there to lend them a helping hand when they need it. This, in turn, will leave you with a better quality of work.

Our warranty: 

All of these core values are held to be true by our warranty. We believe we are the best in the business. We offer 1-year warranties on all repairs we do. When you buy a faucet, a fixture or an appliance through us that we install we will back up the manufacturer’s warranty with our labor warranty. So if there is any kind of failure in the product in the future you can count that we will be there to resolve the matter at no additional charge to you. We can only provide this by having the resources, the diligence, the integrity and the knowledge that we need to be there when you need us. Call the best in the plumbing industry today to get your free quote!

 When you call us you can rest assured that whether it’s a simple leak under the kitchen sink or maintaining and repairing a large equipment we have the knowledge and expertise to quickly diagnose and repair whatever the problem may be and get you back online as soon as possible.